Mycelium 365 — Managed IT, Microsoft 365 and Azure across Australia, New Zealand and the United States

    Managed IT and Cyber Security Services for Organisations

    Nine managed service categories across support, security, and resilience. One integrated Microsoft environment. One accountable team.

    Mycelium 365 runs the whole Microsoft environment as one managed service. Rather than stitching together a helpdesk vendor, a cloud partner and a security provider — each with a different view of your tenant — every service on this page is delivered by the same team, against the same standards, with a single point of accountability when something breaks.

    The foundation is Microsoft 365: Exchange Online, SharePoint, Teams and OneDrive administered properly, with licensing reviewed so you are not paying for entitlements nobody uses. On top of that sits identity and device management through Microsoft Entra and Intune, which is where most real-world security outcomes are won — conditional access, phishing-resistant MFA, privileged access controls and compliant devices. Our security services extend that with a 24/7 security operations centre, managed Microsoft Defender, and Essential Eight aligned hardening backed by evidence your insurer or auditor will accept.

    For infrastructure, we manage Azure end to end — subscriptions and cost governance, virtual machines, Azure Virtual Desktop, networking and gateways, storage, and backup with tested recovery. Migration work, whether from on-premises servers, Google Workspace or another provider's tenant, is planned and delivered by the same engineers who will support the result. And as AI moves from pilot to production, our AI and automation services govern Copilot rollouts, Power Platform sprawl and agentic workflows so the productivity gain does not arrive with a data exposure problem attached.

    Everything is fixed price, month to month, with no lock-in contracts. Browse the full service directory below, or book a discovery call and we will map the right starting point.

    All services

    Not sure which service you need?

    Most clients start with Managed IT and Helpdesk and expand from there.

    95%
    fewer IT tickets vs previous provider
    5.0★
    Google Reviews from Australian clients
    9
    managed service categories · one team

    Planning a Microsoft 365 migration? Before you move, compare Google Workspace and Microsoft 365.

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    Frequently Asked Questions

    Ready to simplify and secure your technology?

    Book a free, no-obligation Discovery Call to talk through your Microsoft 365, Azure, security, or support needs — no sales pitch, just a straight conversation.

    We respond to every enquiry within 4 business hours. Monday to Friday, 7am–7pm AEST.

    Ready to simplify your IT?

    Most Melbourne and Sydney businesses we work with reduce IT tickets by 95% within the first 90 days. Book a free 30-minute review and we'll tell you exactly what's holding your current environment back.

    Microsoft Solutions Partner
    No lock-in contracts
    Fixed per-user pricing